Returns / Replacements

Return

You have a full 60 day return on the goods, calculated from the day you receive them. If you choose to undo a purchase, simply return the item in the same condition as you received it, unused and in the original packaging. Once the item has been returned and approved, the purchase price will be refunded to your account as soon as possible and no later than 2 weeks. Return costs must be held by you.

If you have questions please feel free to contact us at tel +45 2717 0000 or at service@NordicHeat.dk

Replacement

If you want to change to a different size or color in the same product, simply send the unused product in original packaging, and preferably without charger and battery to us at:
Nordic Heat, Kratbjerg 240, DK-3480 Fredensborg

Please remember to attach information regarding sender, order no. and desired new size, etc., and we will pay the freight on your exchange.