Privacy policy

We record your personal data for the purpose of delivering the product to you. Personal data is collected for specified, explicit and legitimate purposes and further processing must not be incompatible with those purposes. Personal data to be processed must be adequate, relevant and not excessive in relation to the purposes for which the personal data is collected and the purposes for which it is further processed.

In order for you to transact with us on NordicHeat.dk & Nordic-Heat.com, we need the following:

• Name
• Your address
• Telephone number
• E-mail address

Security policy

We aim to be as open and transparent as possible about the information we collect when you visit our website and we want you to know what we use it for, how we store it and why.

This privacy policy applies to our websites NordicHeat.dk or Nordic-Heat.com and all products and services offered by Nordic Heat. By using them, you actively agree to the collection, storage and use of your information as described in this privacy policy.

Nordic Heat collects your information in two different ways:

• Use of non-personal identification information in cookies
• Voluntarily provided personal identification information.

Nordic Heat has implemented technical and organizational security measures to protect data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or misuse.

Nordic Heat does NOT use any personally identifiable information, nor does it store payment card, bank or similar payment information.

Third party cookies
We cooperate with Google, Facebook and similar social media. We do this to collect statistics. We only have access to anonymous information, but (depending on your settings) our partners may have access to more.

Articles on this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor has visited the other website.

Embedded content from other websites

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including tracking your interaction with embedded content if you have an account and are logged into that website.

Protection of personal information

We take the protection of your information very seriously and employ standardized firewalls and use payment gateways/web protection tools such as SSL (secure socket layer) certificates with encrypted forms implemented in our websites to help us prevent problems such as your information ending up with the wrong recipients, being lost, misused or altered.

We assume no responsibility for the content or collection of information on other websites linked to from our own official Nordic Heat website. We recommend that our partners and suppliers comply with similar data protection.

Why do we use your personal information?

If you are not a paying customer but have signed up on our website, Nordic Heat uses your personal information to manage your sign-up to optimize customer service - as well as to send updates on news and changes in product handling. If you are a purchasing customer, your information is further used to document and manage your order, payment and delivery/shipping.

What types of personal data do we use?

In order to fulfill your request and for documentation, either via purchase, contact form or email, we only use the following categories of personal data:

• Name, address, e-mail address and phone number
• Possibly. ID for your user profile on our website.
• Traffic data

Who has access to your personal data?

Only those of our trusted employees who need to use it can access it.

We will in no way resell or trade your personal data to third parties (only in case of a requirement under a law, legal claim or judgment, etc.)

Information to third parties/partners is disclosed to the extent necessary, for example in connection with invoices/freight/shipping. We have data processing agreements with all our business partners.

We do not store any sensitive personal data

How long do we store/reproduce your data?

We will retain your personal data for as long as it is useful and relevant (max. 5 years), based on the purpose for which we initially collected it and on the basis of which you have given us consent.

We keep all our customer data secure and encrypted.

Cookies and automatic collection of information

When you visit our websites, we collect limited information that your browser makes available. This information includes Internet Protocol address, browser type, browser language, referring URL, access files, errors generated, time zone, operating system and other visitor details collected in our log files.

A cookie is a text file that allows us to store information about users' activities on a user's system and retrieve information from that system. Temporary cookies will be removed from your computer every time you close your browser.

Cookies are for the purpose of optimizing our website and its functionality, thus making your visit as easy as possible. You can delete permanent cookies from your computer at any time. See Settings in your browser.

We use log statistics on NordicHeat.dk where a system collects information about how many visitors we have - where they come from - and where on the website they choose to exit. The log statistics are solely for the purpose of optimizing www.NordicHeat.dk

We reserve the right to analyze statistical and aggregated data about the website's content and user base.

Changes to this privacy policy

We have the right to change this privacy policy at any time. We will post the update date of any changes at the bottom of this page. We encourage you to periodically review this page for any changes to stay informed about our privacy policy. It is your responsibility to review our Privacy Policy and Cookie Policy on a regular basis and become familiar with any changes.

Your rights - Contact:

With reference to the Personal Data Protection Act, you have the right to access, correct, object to or completely request deletion of the personal information we have collected about you. Simply write to us at:

Service@NordicHeat.dk with "Privacy Policy" in the subject line.

Updated (GDPR): May 2018